Terms.bicnfc.com

         

         Please contact our Consumers Engagement Department using the Contact Us Form if your order arrived damaged or if a packing error occurred. Please provide us with your order number, name, address, and a description of the issue and our Consumers Engagement Department will assist you.

Product Personalization Orders

Our Websites allow you to personalize a product with your own artwork, design, words, phrases, or photographs (“Artwork”). You are responsible for the Artwork you submit. You must comply with these Terms and Conditions, the Artwork Guidelines below, and all local, state, federal or international laws.

• Please use your own original Artwork. Just because something is available on the Internet or from a third party does not mean that you have the right to use it. Please be sure to obtain all necessary approvals, permissions and licenses before submitting your Artwork.
• Before your order is submitted, you will be required to confirm that the Artwork is your own to use. BIC’s acceptance of your Artwork does not release you from your obligations as seen in these terms and conditions.
• BIC does not own the Artwork you submit for personalization. You are granting BIC a limited, non-exclusive license to use the submitted Artwork for the manufacturing of your personalized product.
• You agree that BIC has no duty or liability, now or in the future, with respect to your use of someone else’s Artwork in any materials developed or created and/or incorporated into the Artwork.
• You agree and acknowledge that BIC may create designs with material similar to your design. You are not entitled to any compensation for use of similar material by BIC.
• You may be contacted to confirm that you have the appropriate authorization or permission to use your submitted Artwork.
• BIC reserves the right to review all Artwork and to refuse Artwork for any reason in BIC’s sole opinion and discretion, including but not limited to Artwork found to not comply with the website terms and the terms and conditions for Product Personalization Orders or the below Artwork Guidelines. If your artwork is not accepted you will either receive a pop-up notification when uploading your artwork or a confirmation email indicating that your artwork has not met BIC’s guidelines and has been rejected. If your Artwork is not accepted, your entire order will be cancelled and your credit card will not be charged. If your order included other BIC products, you will need to submit a new order.
• You understand that the Warning Label is not a sticker, it is a permanent part of the design and cannot be removed and that you will take this into consideration when designing your lighter.
• You understand that a small nonremovable QR code will be printed below the warning label. This is for internal artwork tracking purposes.

Product Personalization Artwork Guidelines:

• Safety First: When personalizing your lighter, remember that lighters are adult products and should be kept away from children. Avoid uploading images and content that could be attractive to children. For lighter safety information, go to www.flickitsafely.com.
• Below are some general categories of Artwork thatwill not be accepted:
  • Artwork that invades or violates another's rights, including but not limited to trademarks, trade name, trade dress, trade secret, service mark, copyright, patent, right of privacy, and other intellectual property laws. For example:
    • Brand, company, or organization names other than your own
    • trademarks
    • logos
    • names
    • sports teams, sports leagues
    • celebrities, athletes, musicians, politicians, etc.(names or images)
    • cartoon characters
  • Artwork that :
    • Promotes inappropriate, harmful or hateful activity, behavior or conduct (e.g., excessive or abusive alcohol use, violence, fire/destruction, defamation, profanity/vulgarity, hate speech, emotional distress, pornography, nudity, children not wearing shirts and pants, etc.)
    • Promotes illegal activities (including illicit drug use)
    • Is untrue, malicious, discriminatory, harassing, abusive, or is an assault on or threatening to individuals or groups based on their race, ethnicity, national origin, class, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities, or diseases. (including symbols such as a Nazi swastika or Confederate Flag)
    • Focuses on politics or religious topics
    • Is otherwise or could be considered inappropriate, unsuitable, unsafe or offensive as determined by BIC in its sole discretion
• Your personalized lighter will proudly state, “Personalized by __________________.” Your name will be populated from the “Bill to” field in a line located in the lighter warning.

Quantity/Format for best results

• Minimum order quantity six (6).
• Artwork/designs submitted for printing on a lighter must be a .jpg, .png, or .gif and 1200x1244 pixels, for best results.
• The colors you see will depend on your monitor and we cannot guarantee that your monitor’s display of any color will be accurate. The image quality of your finished personalized product will depend on the resolution and format of your image submitted to be personalized.